Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website

c) Order Information

  • Purchase history
  • Product preferences
  • Transaction details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding orders, updates, or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Send promotional emails or offers (only if you opt-in)
  • Prevent fraud and ensure website security

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your cart
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways
  • Shipping and logistics partners
  • Analytics tools (such as website traffic analysis)
  • Marketing platforms

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

This includes:

  • Secure servers and encryption
  • Restricted access to sensitive data
  • Regular monitoring for vulnerabilities

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a user, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 Email: kaayheritage@gmail.com
Mobile : +91 9877020775